FREQUENTLY ASKED QUESTIONS

How have you obtained my contact information?

We obtained your name and address from the Quebec Health Insurance Board (RAMQ). Our request for access to this information was approved by the Commission d’Accès à l’Information du Québec (CAIQ). The database included the name, age, and address of selected individuals and was destroyed April 30, 2012.

We keep our database up to date thanks to the informations that you have provided to us through the questionnaires or by email or telephone.

What should I do if I lose my code to fill out the online questionnaire?

We have now completed our two waves of data collection. It is therefore no longer possible to fill out the questionnaires.

Thank you to all participants for filling out both questionnaires!

What kind of question will you ask in the questionnaire?

We have now completed our two waves of data collection. It is therefore no longer possible to fill out the questionnaires.

The questions addressed different subjects such as your health, your smoking, the places where you obtain health care, your relationships, your religious beliefs, your education, your work, your housing, your expenses, your neighbourhood, and the places where you spend time. Most questions were multiple choice.

What is the best way to fill out the questionnaire?

We have now completed our two waves of data collection. It is therefore no longer possible to fill out the questionnaires.

Thank you to everyone who participated in our study!

If I participate in the study, can you guaranty the confidentiality of my data?

We have now completed our two waves of data collection. It is therefore no longer possible to fill out the questionnaires.

If you filled out an ISIS questionnaire, the confidentiality of your data is assured. We adhere to the highest security standards to protect our data from security breaches. 

How much time will it take to fill out the questionnaire?

We have now completed our two waves of data collection. It is therefore no longer possible to fill out the questionnaires.

Thank you to all participants for filling out both questionnaires!

Why have you contacted me after 2 years?

We were interested in understanding changes to your living environment and how they have influenced your health. We have contacted you a second time to invite you to fill out a similar questionnaire to the first, but with new questions, to help us understand these changes.

If I have received an invitation, do I have to participate in the ISIS study?

We have now completed our two waves of data collection. It is therefore no longer possible to fill out the questionnaires.

Thank you to all participants for filling out both questionnaires!

What will you do with the data you have obtained?

All the data you have provided via the questionnaires were regrouped with those of other participants. Therefore, it is no longer possible to identify any particular participant. We then analyzed these group data to better understand the ways in which living environments influence young adult Montrealers’ health. We have published these results in scientific journals and we have presented them in conferences to reach as many people as possible. 

The ISIS project has many important partners, such as the Direction de santé publique de Montréal, the Institut national de santé publique du Québec, and the Public Health Agency of Canada. With the help of these partners, we will transform these results in interventions and policies to improve the well-being of all Montrealers. Therefore, you contributed directly in improving the quality of life of Montrealers! 

If I give you my contact information, how often will you contact me?

Only from time to time and for good reasons! We may contact you to invite you to participate in one of our associated projects. We  will not contact you more than three times per year.

How will you guaranty the confidentiality of my data?

We are very aware of the importance of protecting your confidentiality. That is why we take all necessary measures. The ISIS project has been approved by the Comité d’éthique en recherche de l’Université de Montréal, who have very strict norms to protect the interests of research participants. All computer data are kept in password locked files that only the principal investigator and research coordinator can access. All participant lists and data in paper format are kept in locked filing cabinets at the University of Montreal. We also separate your personal information from your questionnaire answers, to maximise confidentiality.

Who do I contact if I have questions about the ISIS project?

You can contact Josée, the ISIS research coordinator, by telephone at (514) 343-2414 or by email.

If you have questions or preoccupations concerning your rights as a research participant, you can contact the Comité d’éthique de la recherche en santé de l’Université de Montréal by telephone at (514) 343-6111 extension 2604, or by email at the email address: ceres@umontreal.ca.

What do I do if I have moved or changed phone numbers?

If your contact information changes, may it be your postal address, email address, and/or telephone number, we ask that you let us know as soon as possible so that we can keep your file updated. You can contact Josée, the ISIS research coordinator, by telephone at (514) 343-2414, or by email.